Privacy Policy

Graviton Real Estate L.L.C (“we”, “our”, or “us”) is committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy outlines how we process your data in relation to our real estate brokerage and mortgage brokerage services in Dubai and internationally.

By accessing our website or submitting your information via online forms, emails, or phone, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

- Contact Information: Full name, email address, phone number, mailing address

- Property Preferences: Budget, property type, location interests, investment goals

- Financial Information: For mortgage advisory purposes, we may collect income details, credit history, and bank information (only with your explicit consent)

- Communication History: Emails, call logs, and messages exchanged with our team

- Technical Data: IP address, browser type, device information, and cookies (see Section 6)

 

3. How We Use Your Information

We use the data we collect to:

- Provide real estate purchase, sale, and mortgage advisory services

- Respond to your inquiries and provide property recommendations

- Schedule viewings and consultations

- Facilitate mortgage pre-approval or financing applications (where applicable)

- Send you relevant property offers, market updates, or newsletters (with your consent)

- Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

- Your consent, where required (e.g., marketing communication)

- Performance of a contract, including pre-contractual steps

- Legitimate interest, such as business development and client service improvement

- Legal obligation, when required under applicable laws

5. Data Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your data with:

- Trusted third-party service providers (e.g., CRM, email platforms) under confidentiality agreements

- Financial institutions and mortgage providers (with your consent)

- Legal or regulatory authorities if required by law or to protect our legal rights

- Partner agencies for international property collaborations (only with your consent)

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. These cookies collect information such as browser type, pages visited, and time spent on the site.

You can manage your cookie preferences through your browser settings.

7. Data Storage and Security

We store your data securely using password-protected systems and encryption technologies where applicable. While we take reasonable measures to protect your data, no digital system can be 100% secure. You acknowledge this risk by using our services.

8. International Data Transfers

As a company operating in Dubai, your data may be stored or processed outside the European Union. We take reasonable steps to ensure that any such transfer complies with applicable data protection laws and provides adequate protection.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

- Access, correct, or delete your personal data

- Withdraw consent to marketing communications at any time

- Request data portability or restriction of processing

- Lodge a complaint with a data protection authority if applicable

To exercise any of these rights, please contact us at: info@graviton-investments.com

10. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable laws and regulations.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies separately.

12. Updates to This Policy

We reserve the right to modify or update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

Graviton Real Estate L.L.C
Al Dana Centre, office 210, Deira, Dubai, United Arab Emirates
info@graviton-investments.com
+971 58 568 7508